Non-urgent advice: Please Note
The reception team will ask a few questions to signpost you to the right clinician or service, please don’t be offended when asked.
The surgery opens its phone lines at 8:00 am to 6:30 pm Monday – Friday for appointment booking. The receptionist will triage your request and direct you to the most appropriate service. We book all our appointments in advance, so there is no need to call at 8:00 am for any routine requests.
For anything urgent, please call us at 8:00 am on the day and the receptionist will triage your request appropriately. You may be directed to Urgent Care / A&E / Pharmacy depending on the nature of your problem.
Extended Access Appointments
We understand that not all appointment times suit all patients. Please see below our increased access appointment times and dates.
- Weekday appointments are available between 6.30pm and 7.45pm – Thursday evening.
- Weekend appointments times vary depending on day of clinic.
Non-urgent advice: MyGP APP
Community Pharmacy Scheme
Muscular / Joint Issues
Have you got a muscular / joint issue? Did you know that you can book in with our First Contact Physiotherapist, Will?
Will is a musculoskeletal specialist and can advise and treat, organise medication and refer on to secondary care if necessary. Will is at the surgery on a Monday.
You can make an appointment using the online booking app (My GP App) or by telephoning the surgery.
Cancel an Appointment
It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. Persistent defaulters maybe removed from the list.
- Online if you are registered for our on-line service Patient Access / My GP App
- By return text when you get a reminder. Please type CANCEL
- By Telephone: Please call us on 01772 910904
- By Email: [email protected]
If you are a housebound patient within our practice boundary, please call us to request a home visit from the clinician.